How can we
help you?
We are here for you. Questions about compatibility, installation, maintenance or ordering – write to us.
We are here for you.
Questions about compatibility, installation or ordering? Write to us via the form or by email.
Vodovodna cesta 65
1000 Ljubljana, Slovenia
Frequently asked questions
UVINNECO is suitable for all types of standard taps (M18–M24 threads). The package includes 5 different attachments for all types of standard taps, so no additional purchase is needed.
CompatibilityUnscrew the old aerator, screw UVINNECO onto the thread and turn on the water. Installation takes about 3 minutes, with no tools.
InstallationUVINNECO uses UV-C light and microgenerator technology to reduce chlorine, bacteria, viruses and heavy metals in the water – without filters or chemicals.
How it worksYou replace the Kinetic Reactor cartridge roughly once a year; the change takes only a few minutes and needs no tools. This keeps the device at full performance year after year.
How it worksNo. UVINNECO has a built-in microturbine driven by the water flow, which produces the energy for the UV-C/UVA diode.
How it worksUVINNECO removes up to 70% of chlorine and limescale from the water and improves its smell and taste.
How it worksNo conventional filters or cartridges. We only recommend replacing the Kinetic Reactor cartridge once a year (39 €).
Replacement and cartridgeWe recommend replacing it once every 12 months, ~5 minutes, no tools required.
Replacement and cartridge2-year warranty. Designed for long-term use. The only part you replace is the Kinetic Reactor insert - approximately once a year.
MaintenanceOrders are placed through the online store; we confirm the estimated delivery time when you order.
Delivery and ordersYes, returns are possible via the withdrawal form within 14 days.
Returns and warrantyThe device carries a 2-year warranty. The Kinetic Reactor cartridge is a consumable and, with regard to normal wear or its expected service life, is not covered by the 2-year warranty – it is replaced roughly once a year. Details are set out in the Terms and Conditions and the warranty certificate.
Returns and warrantyWrite to us at support@uvinneco.com or use the contact form on this page.
Support and helpThe answers are informative; we confirm the details when you order.
Clean water straight
from your tap.
One attachment, three advanced technologies – no chemicals, no filters, no batteries. Powered by water flow. Installed in three minutes.
- 2-year warranty on the device
- Secure payment
- Delivery across the EU

